Delivering IT solutions to business problems
How can your team utilise IT solutions for your company's business problems? Discover here.
No longer tasked with automating back-office functions to reduce headcount, today’s CIO needs to use cutting-edge technology to drive innovation and competitiveness.
Building strong support
Organisations need robust, cost-efficient and secure IT solutions and systems, but today’s CIO should have a right-hand man or woman – usually the IT manager or IT director – who takes care of such matters. This means recruiting the right person for the job, mentoring them and building a strong, trusting relationship. To achieve this, the CIO needs a variety of soft skills, such as emotional intelligence, empathy, good judgement and the ability to get out of someone’s way and let them do their job.
Driving innovation within the business
The CIO has to challenge the executive team’s expectations and encourage them, and the rest of the organisation, to see the IT department as a technology consultancy focused on innovation within the business. The CIO and his team can provide an informed, business-focused view of how IT solutions can be used to better support existing functions, and leverage emerging technologies to change the way they do business.
Pioneering change management
While innovation should be encouraged, not everyone embraces change immediately, so the CIO needs to be a change leader. Again, being an effective instigator and leader of change management doesn’t require hard-core technology skills. It requires emotional intelligence, the ability to identify and nurture ‘change champions’ at various levels and consistent communication across the business.
The CIO also needs to be flexible enough to fit in with the shifting needs and demands of the business, and to accept that good ideas can come from anywhere. CIOs need to balance business needs against the tidal flow of opportunity – and risks – offered by innovative ideas and new disruptive technologies. Instead of getting involved in the nuts and bolts of software design and installation, CIOs are now analysing competing cloud services for data security, availability and responsiveness.
Bridging the gap
Not only does today’s CIO need to have an intimate knowledge of the business and its technology, but they also need to bridge the gap between the two and identify how IT solutions can be used to drive innovation and increase sales, rather than just boost productivity
Discover how your business can benefit from the power of automation tools.
To date, the average total cost of a data breach is approximately AUS$2.51 million. That's bad news. And it gets worse: Australia ranks fourth among the 10 countries most affected by data breaches. Be proactive and avoid these common data leaks.
In this digital world, data management is a significant responsibility and a data breach is an equally significant risk. Should things go wrong, businesses must take steps to minimise the impact. With the changes to the Privacy Act coming into effect this week, Andrew Giles, Head of Public Relations and Communications for Canon Australia, shares insights on how to preserve trust and maintain strong customer relationships.
If you're on the Internet, you face security risks. You can no longer afford to assume that your business won't be a target because you're not big enough. Here are some big business takeaways that can substantially benefit your business' security.
It’s included in most of the published Top 10 Lists of Disruptive Technologies for 2017, but will AI live up to the hype?
Modern presses try keep operators out of the printing process as much as possible, and it’s now ‘push to stop’ rather than ‘push to start’.
Have a spare $2.82 million? That’s how much you can expect to pay, on average, if your organisation falls victim to a data breach in Australia.
While many businesses claim to be well on the way to digital transformation, a recent study reveals they may be missing some big opportunities.
Businesses face a number of challenges when attempting to grow ICT. Take a look at how this can impact IT teams.
Discover how the next-generation of medical imaging technologies will assist clinicians assess a range of medical conditions quickly and non-invasively.