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Issue
Cause and solution
Check 1: Make sure that the power plug is securely plugged in, then turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.
Caution
Cause and solution
Check 2: Make sure that the USB cable is securely plugged in to the machine and the computer, then check the following:
Cause and solution
Check 3: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Cause and solution
Check 4: Make sure that your machine's name is selected in the Print dialog box.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
In Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
Caution
To make the machine the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Cause and solution
Check 5: Configure the printer port appropriately. ( Windows )
Configure "USBnnn" (where "n" is a number) as the printer port.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX Printer icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the MP Drivers or change the printer port to the correct one.
Cause and solution
Check 6: Is the size of the print data extremely large?
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.