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Solution
Printing Is UnevenThe Back of the Printed Paper Has Smudge Marks
Printed Pages Have White Specks
Residual Images Appear on Non-printed Areas
The Overall Print Result Is Dark
The Toner Does Not Fix onto the Paper Well
Smudge Marks of Spattering Toner Appear around the Text or Patterns
Printing Is Uneven
⋖Cause 1⋗
Paper is too moist or too dry.
⋖Solution⋗
Replace the paper with new paper in an unopened package. For details on paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
⋖Cause 2⋗
The toner cartridge is almost out of toner.
⋖Solution⋗
Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, and then reinstall the toner cartridge.
⋖Cause 3⋗
The drum in the toner cartridge is deteriorated.
⋖Solution⋗
Replace the toner cartridge with a new one. For details on replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
The Back of the Printed Paper Has Smudge Marks
⋖Cause⋗
The size of the print data was larger than that of the loaded paper.
⋖Solution⋗
Check if the size of the print data matches that of the loaded paper.
Printed Pages Have White Specks
⋖Cause 1⋗
Appropriate paper is not being used.
⋖Solution⋗
Replace the paper with that which can be used with this printer. [ Usable Paper ]
⋖Cause 2⋗
Damp paper is used.
⋖Solution⋗
Replace the paper with new paper in an unopened package. For details on the paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
⋖Cause 3⋗
The drum in the toner cartridge is deteriorated.
⋖Solution⋗
Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
Residual Images Appear on Non-printed Areas
⋖Cause 1⋗
Appropriate paper is not being used.
⋖Solution⋗
Replace the paper with that which can be used with this printer. [ Usable Paper ]
⋖Cause 2⋗
The drum in the toner cartridge is deteriorated.
⋖Solution⋗
Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
The Overall Print Result Is Dark
⋖Cause 1⋗
The setting for [Density] is not appropriate.
⋖Solution⋗
Adjust [Density]. For details on the procedure for adjusting the toner density, see the "e-Manual" (HTML) in the CD-ROM supplied with the printer.
⋖Cause 2⋗
The printer is exposed to direct sunlight or strong light.
⋖Solution⋗
Move the printer.
The Toner Does Not Fix onto the Paper Well
⋖Cause 1⋗
The setting for [Paper Type] is not specified properly.
⋖Solution⋗
Specify [Paper Type] properly. For details on the procedure for specifying the setting for the paper type, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.
⋖Cause 2⋗
Appropriate paper is not being used.
⋖Solution⋗
Replace the paper with that which can be used with this printer. [ Usable Paper ]
⋖Cause 3⋗
A problem is occurring inside the printer.
⋖Solution⋗
If ⋖Ennn-nnnn⋗ appears in the display, follow the procedure in "The Message Indicator Is On" in the "e-Manual" to solve the problem.
Smudge Marks of Spattering Toner Appear around the Text or Patterns
⋖Cause⋗
Appropriate paper is not being used.
⋖Solution⋗
Replace the paper with that which can be used with this printer. [ Usable Paper ]