PIXMA MG5350 Support

FAQs & troubleshooting

Loading Paper

Content Id: 8201133000

Solution

Paper Sources to Load Paper
Loading Plain Paper in the Cassette
Loading Photo Paper in the Rear Tray

Paper Sources to Load Paper

The machine has two paper sources to feed paper; cassette and rear tray.

You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the cassette or rear tray depending on the selection of the page size or media type.

-⋗ [ Media Types You Can Use ]

Caution

When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality.

For details on how to load paper in each paper source, see below.

-⋗ [ Loading Plain Paper in the Cassette ] within this webpage.

-⋗ [ Loading Photo Paper in the Rear Tray ] within this webpage.

-⋗ [ Loading Envelopes in the Rear Tray ]

- Loading Plain Paper in the cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the cassette.

The machine feeds paper from the cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the operation panel or the printer driver when printing.

For details on how to change the paper source setting, see below.

- Loading Photo Paper / Envelopes in the rear tray

When you use photo paper, load it in the rear tray.

The machine feeds paper from the rear tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the operation panel or the printer driver when printing.

When you use plain paper other than A4, B5, A5, or Letter size, also load it in the rear tray.

Loading Plain Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the cassette.

Load other sizes or types of paper in the rear tray.

Caution

Advice for printing on plain paper

We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see [ Media Types You Can Use ].

You can use general copy paper.

For the page size and paper weight you can use for this machine, see [ Media Types You Can Use ] .

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Caution

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see [ Load the paper after correcting its curl ].

2. Load paper.

(1) Pull out the cassette from the machine.

(2) Slide the paper guide (A) to align with the mark of page size.

The paper guide (A) will stop when it aligns with the corresponding page size mark.

(3) Load the paper stack WITH THE PRINT SIDE FACING DOWN and THE LEADING EDGE TO THE FAR SIDE, and align it against the right side of the cassette.

Caution

There may be a little space between the paper guide (A) and the paper stack.

(4) Slide the paper guide (B) on the left to align completely with the side of the paper stack.

Caution

Do not load sheets of paper higher than the load limit mark (C).

(5) Insert the cassette into the machine.

Push the cassette all the way into the machine.

3. Open the paper output tray gently, and open the output tray extension.

Caution

After loading paper

Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

Loading Photo Paper in the Rear Tray

Caution

If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 4" x 8" (101.6 x 203.2 mm), 5" x 7" (13 x 18 cm), or 2.16" x 3.58" (55.0 x 91.0 mm) (Card size) to perform trial print, it can cause paper jams.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Caution

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For details on how to flatten curled paper, see [ Load the paper after correcting its curl ].

When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

2. Load paper.

(1) Open the paper support, raise it, then tip it back.

(2) Open the paper output tray gently, and open the output tray extension.

(3) Slide the paper guides (A) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the paper guides (A) to align them with both sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

Caution

Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.

Caution

Do not load sheets of paper higher than the load limit mark (D).

Caution

After loading paper

Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

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