FAQs & troubleshooting

Setting the IP Address (IP v. 4)

Content Id: 8203020800

Solution

Setting the IP Address (IP v. 4)
Setting the IP Address Using the Printer's Control Panel
Setting the Printer to a Static IP Address
Determining Which IP Address to Assign to the Printer
Setting the IP Address Using the ARP/PING Commands
Setting the IP Address Using NetSpot Device Installer

Setting the IP Address (IP v. 4)

The followings are methods for setting the IP address.

Caution

When setting the IP Address using the ARP/PING command or NetSpot Device Installer

The MAC address of the printer is required. For details on the procedure for checking the MAC address, see the "User's Guide" from the Canon website(canon.com/oip-manual).

Before setting the IP address

Make sure that the printer is connected to the network and the printer is ON.

Caution

If you changed the IP address after installing the printer driver

Specify the port to be used again in the printer driver. For details on the procedure for setting a port, see the "User's Guide" from the Canon website(canon.com/oip-manual).

Setting the IP Address Using the Printer's Control Panel

To set the IP address using the printer's control panel, use the following menu hierarchies.

* [Protocol] is displayed when [IP Mode] is set to [Auto].

Pressing [ ] (Settings) displays the common Setup menu.

indicates that the procedure is performed by pressing [ ] or [ ] on the control panel.

indicates that the procedure is performed by pressing [OK] on the control panel.

Caution

After setting the IP address

To enable the settings, perform a hard reset or restart the printer. For details on a hard reset, see the "User's Guide" from the Canon website(canon.com/oip-manual).

To go back up the hierarchy

Press [

] (Back).

About the control panel

For details on the control panel, see the "User's Guide" from the Canon website(canon.com/oip-manual).

1. Press [ ] (Settings), select [Network] using [ ] and [ ], and then press [OK].

When the message is displayed, press [OK].

* You can specify the settings when the printer is either online (the Online indicator is on) or offline (the Online indicator is off).

2. Select [TCP/IP Settings] using [ ] and [ ], and then press [OK].

3. Select [IPv4 Settings] using [ ] and [ ], and then press [OK].

4. Set it to use [IPv4].

(1): After selecting [IPv4] using [ ] or [ ], press [OK].

(2): After selecting [On] using [ ] or [ ], press [OK].

5. Select the method for setting the IP address.

(1): Select [IP Mode] using [ ] and [ ], and then press [OK].

(2): Select a method for setting the IP address using [ ] and [ ], and then press [OK].

[Auto]:	When setting the IP address using any one of DHCP, BOOTP, or RARP, select this option.
[Manual]:	When specifying the IP address to the printer directly, select this option.

6. Set the IP address.

If You Selected [Auto] in Step 5

6-A-1. Select [Protocol] using [ ] and [ ], and then press [OK].

6-A-2. Select [On] for the option to be used when setting the IP address.

[Use DHCP]:	Obtains an IP address using DHCP. (The DHCP server needs to be running.)
[Use BOOTP]:	Obtains an IP address using BOOTP. (The BOOTP daemon needs to be running.)
[Use RARP]:	Obtains an IP address using RARP. (The RARP daemon needs to be running.)

Caution

When using DHCP, BOOTP, or RARP

You can select only one from RARP, BOOTP, or DHCP. One of the following can be used: DHCP, BOOTP, or RARP. When any of the settings is turned [On], the remaining two settings are automatically turned [Off].

Because it takes approximately two minutes to check whether DHCP, BOOTP, and RARP are available, we recommend that you set the unused protocol(s) to [Off].

When using DHCP

If you cycle the power of the printer, you may not be able to print. This is because a different IP address from the one that has been used is assigned.

When using DHCP, consult your network administrator and perform either of the following settings.

- Specifying the DNS Dynamic Update function (For details on the procedure for specifying the DNS Dynamic Update function, see the "User's Guide" from the Canon website(canon.com/oip-manual).)

- Specifying the settings so that the same IP address is always assigned when the printer starts up.

6-A-3. Set the IP address, the subnet mask, and the gateway address manually as needed.

When setting them manually, go back up the hierarchy by pressing [ ] (Back), and then perform the procedure in "If You Selected [Manual] in Step 5."

* Even if you are using any one of DHCP, BOOTP, or RARP, specify the IP address, subnet mask, and gateway address. If you cannot obtain information from the servers of DHCP, BOOTP, and RARP, the values specified manually are used.

Caution

When using DHCP, BOOTP, or RARP

You can select only one from RARP, BOOTP, or DHCP.

After the printer restarts, the values obtained from DHCP, BOOTP, and RARP are displayed.

(If the values were specified previously, they overwrite the obtained ones.)

6-A-4. Proceed to Step 7.

If You Selected [Manual] in Step 5

6-B-1. Select [IP Address Settings] using [ ] and [ ], and then press [OK].

6-B-2. Select [IP Address], [Subnet Mask] and [Gateway Address] using [ ] and [ ], press [OK].

6-B-3. [IP Address], [Subnet Mask] and [Gateway Address] are each set.

Caution

How to enter values in [IP Address], [Subnet Mask] and [Gateway Address].

1. Press [ ] and [ ] to move the cursor to each field (an area separated by periods to enter three-digit numbers) in which you want to enter respective values of the address.

(The numbers in the field blinks, allowing you to enter the value.)

2. Enter the value. (Pressing [ ] increases the value and [ ] decreases the value.)

3. After entering values in all the fields, press [OK] to confirm the setting.

6-B-4. Proceed to Step 7.

7. Perform a hard reset or restart the printer.

After performing a hard reset or restarting the printer, the settings are effective.

Caution

For details on a hard reset

See the "User's Guide" from the Canon website(canon.com/oip-manual).

Setting the Printer to a Static IP Address

1. Press [ ] (Settings), select [Network] using [ ] or [ ], and then press [OK].

When the message appears, press [OK].

* You can configure the settings, regardless of whether the printer is online (with the [ ] (Online) indicator turned on) or offline (with the [ ] (Online) indicator turned off).

2. Select [TCP/IP Settings] using [ ] or [ ], and then press [OK].

3. Select [IPv4 Settings] using [ ] or [ ], and then press [OK].

4. Enable [IPv4 Settings].

(1): Select [IPv4] using [ ] or [ ], and then press [OK].

(2): Select [On] using [ ] or [ ], and then press [OK].

5. Select how to configure the IP address.

(1): Select [IP Mode] using [ ] or [ ], and then press [OK].

(2): Select [Manual] using [ ] or [ ], and then press [OK].

6. Configure the IP address.

(1): Select [IP Address Settings] using [ ] or [ ], and then press [OK].

(2): Select [IP Address] using [ ] or [ ], and then press [OK].

(3): Configure [IP Address].

Caution

How to enter values in [IP Address]

1. Move between the fields (four sets of up to three decimal numbers separated by periods) using [ ] or [ ] when entering the IP address you want to configure. (The values in the selected field start flashing for you to enter the address.)

2. Enter the values. (Press [ ] to increase the value and press [ ] to decrease the value.)

3. When you have finished entering all the values, press [OK] for the setting to take effect.

If you are not sure what to enter in [IP Address]:

If you are not sure what values you should enter for the IP address, contact your network administrator or see "Determining Which IP Address to Assign to the Printer" for more information.

7. Perform a hard reset or restart the printer.

The settings become effective after hard resetting or restarting the printer.

Caution

About details of hard reset

See the "User's Guide" from the Canon website(canon.com/oip-manual).

Determining Which IP Address to Assign to the Printer

Follow the steps in the procedure below to assign the IP address to the printer.

1. Open the router setup screen.

* For instructions on how to open the router setup screen, see the instruction manual that comes with the router you are using or consult the manufacturer or your network administrator.

2. Determine which IP address to assign to the printer.

Your router is preconfigured to assign a specific range of IP addresses using DHCP. Check which range of IP addresses your router assigns using DHCP and assign an IP address outside that range to the printer.

* This prevents this printer from being assigned the same IP address already assigned to another device.

Example: Router setup screen

* This example shows the range of IP addresses the router assigns using DHCP is from 192.168.11.2 to 192.168.11.65. You need to assign an IP address within a range from 192.168.11.66 to 192.168.11.254.

Caution

IP address

An IP address is a unique address used in order to identify any device connected to a network. It consists of four sets of numbers from 0 to 255 separated by three periods (.), as shown by the example, "192.168.11.1".

Setting the IP Address Using the ARP/PING Commands

Caution

If your computer and the printer are connected via the router

You cannot set the IP address using the ARP/PING command.

1. Run Command Prompt.

Caution

If you are using Windows

Run Command Prompt using the following procedure.

If you are using Windows Vista/7/Server 2003/Server 2008

- From the [Start] menu, select [All Programs] or [Programs] → [Accessories] → [Command Prompt].

If you are using Windows 8/8.1/Server 2012/Server 2012 R2

- Right-click the lower-left corner of the screen → select [Command Prompt]

If you are using Windows 10

- Right-click [ ] → select [Command Prompt]

If you are using Macintosh

Perform the following procedure.

1. Run Terminal.

Select the hard disk you use → [Applications] → the [Utilities] folder, and then double-click the [Terminal] icon.

2. Enter "su", and then press the [return] key on your keyboard.

3. "Password:" is displayed. Enter the root password, and then press the [return] key on your keyboard.

If you are using UNIX

Display the console screen, and then log in as a super user.

2. Enter "arp -s ⋖IP address⋗ ⋖MAC address⋗", and then press the [ENTER] key on your keyboard.

< IP address >:	Enter the IP address to assign to the printer. Specify the address with four numbers (from 0 to 255) separated with a period (.).
< MAC address >:	Enter the MAC address of the printer. When entering the number, separate the number every two digits with a hyphen (-) (a colon (:) for Macintosh/UNIX).

Input Example (Windows): "arp -s 192.168.0.215 00-1E-8F-46-80-2e"

Input Example (Macintosh/UNIX): "arp -s 192.168.0.215 00:1E:8F:46:80:2e"

Caution

If you are using IBM-AIX

Enter "arp -s ether ⋖the IP address⋗ ⋖the MAC address⋗."

3. Enter the following command, and then press the [ENTER] key on your keyboard.

If you are using Windows: "ping ⋖the IP address⋗ -l 479"

If you are using Macintosh: "ping -c 1 -s 479 ⋖the IP address⋗"

If you are using Solaris 1.x/2.x: "ping -s ⋖the IP address⋗ 479"

If you are using IBM-AIX: "ping ⋖the IP address⋗ 479"

If you are using HP-UX: "ping ⋖the IP address⋗ 487"

If you are using Linux: "ping -s 479 ⋖the IP address⋗"

< IP address >:

Enter the same IP address as the one entered in Step 2.

* Enter a lowercase "L" for "-l."

Input Example (Windows): "ping 192.168.0.215 -l 479"

→ The IP address is set for the printer.

* The subnet mask and gateway address are set to [0.0.0.0].

4. Enter "exit", and then press the [ENTER] key on your keyboard.

→ Command Prompt closes.

Setting the IP Address Using NetSpot Device Installer

For details on other procedures for using NetSpot Device Installer, see the following.

Usage: Help of NetSpot Device Installer

Help is displayed by clicking [Help] in the [Help] menu.

Caution

If Windows Firewall is enabled

Before starting NetSpot Device Installer, configure Windows Firewall to unblock NetSpot Device Installer.

For details on the configuration procedure, see the Readme file of NetSpot Device Installer.

For operating systems not compatible with NetSpot Device Installer

Perform the settings from another computer on the network or by using the printer's control panel or the ARP/PING command.

"Was this helpful?"

Yes.It solved my issue

It covered my problem, but the solution didn't work for me

The information on the page is hard to understand

It has nothing to do with my issue

Submit