Images Cannot Be Opened with the EOS Software

Content Id: 8200843600

Solution

If image files cannot be opened when using EOS Software, this software may not support the image files. Please confirm the software version installed on your computer.

Caution

The supported software version may differ depending on the camera you use and the operating system installed on the computer.

When using a camera or computer that differs from the model used initially, please download the supported version of the software. Software for a variety of cameras/operating systems can be downloaded from the Canon Web site.

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