EOS M3 Support

FAQs & troubleshooting

Sending images to a smartphone via a wireless LAN (EOS M3)

Content Id: 8202462500

Solution

Getting Started
Step 1-A: Using the NFC function to make connections
Step 1-B: Making connections using the Wi-Fi menu
Step 2: Sending images to the smartphone
Additional Information: Using the on-screen keyboard

Caution

In the following explanation, smartphone setting procedures are indicated by the

icon, and camera setting procedures are indicated by the

icon.

For convenience, smartphones, tablets, and　other compatible devices are collectively referred to as "smartphones".

Keep your fingers or other objects off the Wi-Fi antenna area. Covering this may decrease the speed of your image transfers.

Depending on the condition of the network you are using, it may take a long time to send movies. Be sure to keep an eye on the camera battery level.

Up to 50 images can be sent together at once. Only one movie can be sent.

When sending movies to smartphones, note that the supported image quality varies depending on the smartphone. For details, refer to the smartphone user manual.

On the screen, wireless signal strength is indicated by the following icons.

-[ ] high, [ ] medium, [ ] low, [ ] weak

Caution

Connections require that a memory card be in the camera.

Getting Started

To communicate with a smartphone, the camera needs to be connected to the smartphone using the dedicated application Camera Connect.

There are two methods for connecting and saving image from the camera to a smartphone. Please select the option below which corresponds to the specifications of your device:

Step 1-A: Using the NFC function to make connections
For an NFC-compatible Android smartphone (OS version 4.0 or later), connections can be made by activating NFC and touching the smartphone against the camera.

Step 1-B: Making connections using the Wi-Fi menu
This method can be used for devices which do not support NFC. Some examples are shown below:
● iPhone or iPad
● Android smartphones which to not support NFC
● Android smartphones installed with OS versions 4.0 or earlier

Step 1-A: Using the NFC function to make connections

Use an Android (OS version 4.0 or later) smartphone’s NFC to simplify the process of installing Camera Connect and connecting to the camera.

If the camera is off or in Shooting mode when the devices are touched together, you can choose and transfer images from the camera to the smartphone. Once the devices are connected, you can also shoot remotely.

It’s easy to reconnect to recent devices, which are listed in the Wi-Fi menu.

If the camera is in Playback mode when the devices are touched together, images appear in index display. You can choose and send images on the image selection screen.

The procedures for making connections when the camera’s power is set to [Off] are explained in the following sections.

For more information about making connections when the camera is set to Playback mode, please refer to the camera’s instruction manual.

Caution

When using NFC, keep the following points in mind.

If your Camera Connect version is 2.7.10 or later, check the Android OS version of your smartphone. If the version is 10.0 or later, you cannnot connect to the camera using NFC functionality.

Avoid strong impact between the camera and smartphone. This may damage the devices.

Depending on the smartphone, the devices may not recognize each other immediately. In this case, try holding the devices together in slightly different positions. If connection fails, keep the devices together until the camera screen is updated.

Do not place other objects between the camera and smartphone. Also, note that camera or smartphone covers or similar accessories may block communication.

1. Install Camera Connect.

Activate NFC on the smartphone and touch the device against the camera’s N-Mark () to start Google Play on the smartphone automatically. Once the Camera Connect download page is displayed, download and install the app.

2. Establish the connection.

Touch the N-Mark () on the smartphone with Camera Connect installed against the camera’s N-Mark.

The camera starts up automatically.

* For more information on using the keyboard, please refer to Using the on-screen keyboard.

Caution

When making Wi-Fi settings for the first time, a screen will appear for you to register a nickname for the camera.

This nickname will be displayed on the screen of target devices when connecting to other devices via Wi-Fi.

Press [　

] to access the keyboard, and use it to enter a nickname for the camera.

3. Press the [ ], [ ] buttons or turn the [ ] dial to choose [OK], and then press the [ ] button.

Camera Connect starts up on the smartphone and automatically connects to the camera.

4. When the screen shown in the image below is displayed, press the [ ], [ ] buttons or turn the [ ] dial to choose [All images], and then press the [ ] button.

After a connection is established with the smartphone, this screen will close in about one minute.

Caution

All images in the camera can be viewed from the connected smartphone when you choose [All images] in step 4. Select another option in step 4 to place restrictions on camera images viewable from the smartphone. Once you have registered a smartphone, you can change privacy settings for it on the camera.

Proceed to 'Step 2: Sending images to the smartphone'

Step 1-B: Making connections using the Wi-Fi menu

Before connecting to the camera, you must install the free dedicated 'Camera Connect' app on the smartphone.

1. Install Camera Connect.

For Android smartphones, find EOS Remote in Google Play and download and install the app.

For an iPhone or iPad, find EOS Remote in the App Store and download and install the app.

2. Press the [ ] button to turn the camera on.

3. Press the [ ] button.

* For more information on using the keyboard, please refer to Using the on-screen keyboard.

Caution

When making Wi-Fi settings for the first time, a screen will appear for you to register a nickname for the camera.

This nickname will be displayed on the screen of target devices when connecting to other devices via Wi-Fi.

Press [　

] to access the keyboard, and use it to enter a nickname for the camera.

4. Press the [ ], [ ], [ ], [ ] buttons or turn the [ ] dial to choose [ ], and then press the [ ] button.

Caution

If you have previously connected to devices, recent destinations will be listed first when you access the Wi-Fi menu. You can easily connect again by pressing the [

], [

] buttons to choose the device, then pressing the [

] button. To add a new device, display the device selection screen by touching [

], [

], and then configure the setting.

If you prefer not to display recent target devices, go to the menu, choose the [

- 4] tab, and set [Target History] to [Off] in [Wi-Fi Settings].

5. Press the [ ], [ [[|G0100113||3] ] buttons or turn the [ [[|G0088484||3]] ] wheel to choose [Add a Device], and then press the [ ] button.

The camera’s SSID is displayed on the screen.

Caution

To connect without entering a password in step 5, go to the menu, choose the [ - 4] tab, and set [Password] to [Off] in [Wi- Fi Settings]. [Password] is no longer displayed in the SSID display screen (step 4).

6. Choose the SSID (network name) displayed on the camera’s screen from the list of access points displayed on the smartphone.

Enter the password displayed on the camera in the password field.

7. Tap the [Canon CC] () icon to start the [Camera Connect] app.

8. A screen appears on the smartphone that lets you select which camera to connect to. Select the camera to begin pairing.

9. When this screen is displayed, press the [ ], [ ] buttons or turn the ] dial to choose [All images], and then press the [ ] button.

After a connection is established with the smartphone, this screen will close in about one minute.

Proceed to 'Step 2: Sending images to the smartphone'

Caution

All images in the camera can be viewed from the connected smartphone when you choose [All images] in step 9. Select another option in step 9 to place restrictions on camera images viewable from the smartphone . Once you have registered a smartphone, you can change privacy settings for it on the camera

Step 2: Sending images to the smartphone

1. Touch [Images on camera ] in Camera Connect.

2. Use the smartphone to import images from the camera to the smartphone.

When the camera is connected to the smartphone, a list of the images on the camera will appear in [Camera Connect].

3. After the screen refreshes, choose the desired images, and then touch [Save] on the bottom right of the screen. The selected images will be saved to the smartphone.

4. After the images have been saved, touch the [Home] button to return to the menu screen.

5. To end the connection, touch the [ ] icon displayed in the upper right of the screen, and then touch [Yes].

Additional Information: Using the on-screen keyboard

Use the on-screen keyboard to enter information for the Wi-Fi function. Note that the length and type of information you can enter varies depending on the function you are using.

Entering Characters	●Touch the characters to enter them.
Moving the Cursor	●Touch or .
Entering Line Breaks	●Touch .
Switching Input Modes	●Touch to switch between numbers　and symbols. Touch to enter capital letters. ●Available input modes vary depending on the function you are using.
Deleting Characters	Touch to delete the previous character.
Confirming Input and Returning to the Previous Screen	Touch .

*Android™, and Google Play™ are trademarks of Google Inc.

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