Product image for EOS C500 Mark II
EOS C500 Mark II Support
FAQs & troubleshooting

Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)

Content Id: 8204736100


Solution

Remove all the cards and disconnect the power source. After a moment, reconnect the power and reinsert the cards.

If the problem still persists, use the MENU ⋗ [ System Setup] ⋗ [Reset] ⋗ [All Settings] function. This resets all the camera’s settings to default values, except for the hour meter.

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