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Canon EOS 5D Mark 3 DSLR Camera
EOS 5D Mark III Support
FAQs & troubleshooting

Using a Card Reader or a Card Slot on a Computer to Download Images

Content Id: 8200748500


If your camera is not compatible with the OS on your computer, you can download photos or movies shot with the camera using a card slot on the computer or a commercially available card reader.


Please confirm that the SDHC or SDXC card is compatible with your computer or card reader beforehand by checking the Web pages of the card manufacturers. Depending on the card reader and computer OS used, SDXC cards may not be correctly recognized.
Depending on your computer, software, or OS, you may not be able to play back the imported movies or RAW images.

In such cases, connect your camera to the computer with the interface cable, then transfer the images to your computer using EOS software.


Windows 7 is used as an example.

To download images, follow the instructions below.

1. Insert the memory card into the card slot on your computer or commercially available card reader. When using a card reader, make sure to connect the computer to the card reader before inserting the card into the reader.

2. The memory card data is loaded to the computer.

After the following window appears, select [Open folder to view files].
If the window does not appear, select [Computer], [EOS_DIGITAL] from the [Start] menu.

3. Images shot with the camera are saved in the memory card's [DCIM] folder with the following folder structure and file names.


The "xxx" in the folder names represents a number between 100 and 999.
When you perform DPOF settings on the camera, a [MISC] folder is created. The files that manage the DPOF settings are saved in the [MISC] folder.
A thumbnail file is a file saved with the same file name as the movie and includes shooting information. When you play a movie with the camera, both the movie file and the thumbnail file are required.
When Adobe RGB is specified, the file names of images shot with your camera have an underscore "_" as the first character.

4. Copy images in the folder to the computer. (As an example, the following screenshot shows that the DCIM folder is moved to the desktop of the computer by dragging.)


If another [DCIM] folder already exists in the saving location, a warning message similar to the one below will appear. If you click [Yes], this [DCIM] folder will be overwritten, so click [No] and close this window.

Next, rename the [DCIM] file in your saving location and then copy the new [DCIM] folder once again.

5. After the folder is copied, open the copied folder to check the images inside.

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