Canon Group
Close Close
Menu Menu Close Close Search
Canon EOS 5D Mark 3 DSLR Camera
EOS 5D Mark III Support
FAQs & troubleshooting

Precautions for Battery Use at Low Temperatures

Content Id: 8200031600


Solution

At low temperatures, battery pack performance may be reduced and the low battery icon may appear earlier than usual. Under these conditions, warming the battery pack in your pocket immediately before use may revive it.

Caution

Use of genuine Canon accessories is recommended.

This product is designed to perform optimally when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.

"Was this helpful?"