Canon Group
Close Close
Menu Menu Close Close Search
MAXIFY MB5360 black front closed office professional printer
MAXIFY MB5360 Support
FAQs & troubleshooting

Using Google Cloud Print

Content Id: 8202128500


You can use your Canon printer for Google Cloud Print, following the procedures explained below.

In Google Cloud Print, you will be able to print from anywhere you like using a PC, smartphone, or other types of PDA.

What to do - Outline -

You need to perform the following to use your Canon printer for Google Cloud Print:

1. Prepare the following:

a) Google account information (Your e-mail address and password to log in Google.)

b) Printer Supporting Google Cloud Print

c) PC, smartphone, or other types of PDA connected to the Internet

d) One sheet of A4 plain paper

2. Check the printer connection environment.

The printer needs to be connected to the Internet via an access point or router.

3. Register the printer to Google Cloud Print.

Preparing the items required

To use the printer for Google Cloud Print, you need to register the printer to Google Cloud Print.

Prepare the following:

a) Google account information

Your e-mail (Gmail) address and password to log in to Google.

If you do not have them, you have to create your own account.

To create an account, access to the Google Accounts page, or click [CREATE AN ACCOUNT] in the upper right corner of the Gmail: Email from Google (Google log-in) page.

Caution

The pages you will see may differ from the ones given below.

b) Printer

c) PC, smartphone, or other types of PDA

The PC, Smartphone, or other types of PDA needs to be connected to the Internet (including via the 3G line).

d) One sheet of A4 plain paper

Checking the printer connection environment

To use the printer for Google Cloud Print, the printer needs to be connected to the Internet.

Confirm that the printer is connected to an access point or router, and that the access point or router is connected to the Internet.

Caution

If the printer is unable to connect to the access point or router, refer to [ Wireless LAN connection of your printer to an access point ] and connect the printer to the access point.

* To use those services on the intranet, open Port 5222 (both on the PCs and the intranet).

Registering the printer to Google Cloud Print

Follow the procedures below to register the printer to Google Cloud Print.

1. Print the authentication URL. 

(1) Confirm that the printer is turned on.

(2) Flick the screen right or left, and tap [ Setup ].

(3) Tap [ Web service setup ].

(4) Tap [ Web service connection setup ].

(5) Tap [ Google Cloud Print setup ].

(6) Tap [ Register with Google Cloud Print ].

(7) At the following message, tap [Yes].

(8) Tap [Next].

(9) At the following screen, tap the language you select.

(10) At the following message prompting you to print the authentication URL, set A4 paper in the cassette and tap [OK].

The authentication URL is printed.

Caution

This printout is used later in the registration process.

(11) Confirm that the URL is printed properly, then tap [Yes].

(12) Make sure that the message indicating that the authentication process is being done is displayed.

Proceed to Step 2.

Caution

Registration (authentication) must be completed in 14 minutes.

Proceed to the next step promptly.

Caution

If an error message is displayed indicating that the registration (authentication) failed, start from Step 1 to print the URL again.

2. Using the printed URL, register the printer to Google Cloud Print.

(1) From the PC, smartphone, or other types of PDA, enter the URL in the Web browser.

Caution

With a device having the bar code reader functionality such as a smartphone, the URL can be entered by reading the bar code instead of entering it from the keyboard.

(2) At the following screen, enter your account information (Gmail address and password), and tap [Sign in].

(3) At the "Printer Confirmation" screen, tap [Finish printer registration].

(4) After a while, the message is displayed on the printer LCD, indicating that the registration is completed. Press the OK button.

Caution

The printer name displayed is used to print in Google Cloud Print.

Caution

If an error message is displayed to indicate that the registration failed, press the OK button, and start from Step 1 again.

The printer is properly registered to Google Cloud Print.

Printing from a PC or a PDA using Google Cloud Print

In Google Cloud Print, when you send print data to the registered printer, the printer will receive and print them automatically.

1. Confirm that the printer is turned on.

2. On a PC or a PDA, start the application supporting Google Cloud Print such as Chrome Browser, Gmail, and Docs.

Caution

For the latest application software supporting Google Cloud Print, check the Google Cloud Print home page.

3. In the application software, tap the wrench icon or the pull-down menu , and select Google Cloud Print.

4. Select the registered printer.

5. Tap [Print].

Caution

The procedures for printing will vary according to the application software or the servicing.

Depending on the communication conditions, it may take a long time until printing starts, or the print data may not be received by the printer.

When an error occurs in the printer ("no paper," etc.), the printer may stop during printing.

Before resuming printing, check the printer conditions.

Caution

About print settings:

When a paper type other than Plain Paper is selected, or when a paper size other than A4, Letter, B5, and A5 is selected, printing is done on one side of paper even if double-sided printing is selected.

When the plain paper is selected, or when B5 or A5 size is selected, printing is done with borders (white margins) even if borderless printing is selected.

Depending on the print data, the printout may look different from the data themselves.

In some devices, print settings cannot be made when sending print data using Google Cloud Print.

If you would like to print manually using Google Cloud Print

If the print data is not received by the printer automatically, or if you would like to print immediately after you send the print data, printing can be started manually.

1. Confirm that the printer is turned on.

2. Flick the screen right or left, and tap [ Setup ].

3. Tap [ Web service inquiry ].

4. Tap [ Print from Google Cloud Print ].

5. The message is displayed asking if you would like to connect to the server to check for the print data.

Tap [Yes].

6. When print data exists, it will be received and printed by the printer.

Caution

The [Start Cloud Print] option does not appear in the menu unless the printer is properly registered to Google Cloud Print.

"Was this helpful?"