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EOS-1D X Mark III Support
FAQs & troubleshooting

Computer Environment Required for Connecting the Camera via Wi-Fi (EOS Utility 3.x)

Content Id: 8203404400


Solution

You can connect to a computer via Wi-Fi to remotely operate the camera using the EOS Utility (EOS software).

EOS Utility is a software for communication with your EOS DIGITAL camera. The latest version of EOS Utility can be downloaded from the Canon Web site.

EOS Utility can be used with the following computer environments (as of july, 2020).

Supported OsesWindows 10
Windows 8.1
macOS 10.15.3 or later ,macOS 10.14, macOS 10.13, macOS 10.12
*Important*
EOS Utility 3.12.10 cannot be used with macOS 10.15.2 because the camera cannot be connected.
Please do not install.
Supported
Computers
PC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported)
.NET Framework 4.7.1 or later is required.*
*.NET Framework is Microsoft software. It is installed together with EOS Utility. Internet access required.
Macintosh with one of the above OS installed and a USB port as a standard feature
CPUIntel Pentium 1.6 GHz or fasterIntel Processors
RAM1 GB or greater
2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit )
2 GB or greater
DisplayScreen Resolution: 1,024 x 768 pixels or moreScreen Resolution: 1,024 x 768 pixels or more
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