Problems Receiving Faxes

If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory.

If an error occurred during a fax transmission, the document is not stored in the machine's memory.

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

You can print or delete the faxes stored in the machine's memory. You can also save the received faxes stored in the machine's memory on the USB flash drive.

Refer to [ Printing a Document in Machine's Memory ] within this webpage.

Refer to [ Deleting a Document in Machine's Memory ] within this webpage.

Refer to [ Saving a Document in Machine's Memory to USB Flash Drive ] within this webpage.

Printing a Document in Machine's Memory

You can print a specified document in the machine's memory or print all the documents in its memory at a time.

When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first.

1. Make sure that the machine is turned on.

2. Load paper.

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the Menu button.

The FAX menu screen is displayed.

5. Use the button to select Memory reference, then press the OK button.

6. Use the button to select a print menu, then press the OK button.

You can select the following print menus.

You can print a list of the documents in the machine's memory (MEMORY LIST).

MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.

A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.

You can specify the document and print it.

If you select this menu, the document selection screen is displayed.

Specify the document and print it following the procedure below.

1. Use the button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.

2. Use the button to select whether to print only the first page of the document, then press the OK button.

Only the first page of the document will be printed.

The document is still stored in the machine's memory.

All pages of the document will be printed.

The screen to confirm whether to delete the printed document in the machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted.

You can print all the received documents in the machine's memory.

If you select this menu, the confirmation screen is displayed.

If you select Yes using the button and press the OK button, all the documents in the machine's memory will be printed.

Each time a document is printed, the screen to confirm whether to delete the printed document in the machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted.

Deleting a Document in Machine's Memory

You can delete a specified document in the machine's memory or delete all the documents in its memory at a time.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the Menu button.

The FAX menu screen is displayed.

4. Use the button to select Memory reference, then press the OK button.

5. Use the button to select a delete menu, then press the OK button.

You can select the following delete menus.

You can specify the document and delete it.

If you select this menu, the document selection screen is displayed.

Specify the document and delete it following the procedure below.

1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.

The confirmation screen is displayed.

2. Use the button to select the transaction number of the document you want to delete, then press the OK button.

The specified document will be deleted from machine's memory.

You can delete all the documents in the machine's memory.

If you select this menu, the confirmation screen is displayed.

If you select Yes using the button and press the OK button, all the documents in the machine's memory will be deleted.

Saving a Document in Machine's Memory to USB Flash Drive

You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine.

You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time.

1. Make sure that the machine is turned on.

2. Insert the USB flash drive into the USB flash drive port.

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the Menu button.

The FAX menu screen is displayed.

5. Use the button to select Memory reference, then press the OK button.

6.Use the button to select a save menu, then press the OK button.

You can select the following save menus.

You can specify the document and save it.

If you select this menu, the document selection screen is displayed.

By using the button to select the transaction number (TX/RX no.) of the document you want to save and pressing the OK button, the specified document is saved on the USB flash drive.

You can save all the received documents in the machine's memory.

If you select this menu, the confirmation screen is displayed.

If you select Yes using the button and press the OK button, all the documents in the machine's memory will be saved to the USB flash drive.

You can import faxes saved on a USB flash drive to the computer.

After saving faxes, connect the USB flash drive to the computer, then import the data.

To use the fax features of the machine, you can enter the fax settings through the Easy setup.

Starting Easy setup

(1) Press the button to display the Setup menu.

(2) Use the button to select Fax settings, then press the OK button.

(3) Use the button to select Easy setup, then press the OK button.

(4) Use the button to select Start setup, then press the OK button.

Easy setup starts up.

Follow the on-screen instruction to complete the settings in accordance with the operating environment.

When "Connect your TEL line system to the device's LINE jack" is displayed

Connect the machine to a telephone jack with the supplied telephone line cable, then press the OK button.

When a message to prompt connection of a telephone or an answering machine is displayed

If you want to connect a telephone or an answering machine, remove the Cap, connect a telephone or an answering machine with a telephone line cable and press the OK button.

If you do not want to connect a telephone or an answering machine, just press the OK button.

When "Select line type" is displayed

If you want to connect to:

Use the button to select Telephone line, then press the OK button.

If you want to connect to:

Use the button to select IP telephone line, then press the OK button.

When "Telephone line type" is displayed

You can select Touch tone or Rotary pulse.

Use the button to select your Telephone line type, then press the OK button.

When "Ans. machine on tel." is displayed (in case fax and telephone are on the same line)

If you want to use an answering machine,

Use the button to select Use, then press the OK button.

If you do not want to use an answering machine,

Use the button to select Do not use, then press the OK button.

After finishing Easy setup, enter the Setup menu again and make other settings.

The connection method differs depending on your telephone line.

-⋗ Refer to [ Basic Connection ] within this webpage.

-⋗ Refer to [ Connecting Various Lines ] within this webpage.

If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly.

Basic Connection

Make sure that the machine is turned off, connect one end of supplied telephone line cable to the telephone line jack near the "LINE" mark of the machine, then connect the other end to the telephone line jack on the wall or to the telephone line jack of the xDSL splitter.

When you connect the telephone to the machine, make sure that the machine is turned off, connect one end of the modular cable to the external device jack near the "EXT." mark of the machine, then connect the other end to the telephone line jack of the telephone.

Connecting Various Lines

This section introduces how to connect various lines.

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

A. Digital Subscriber Line

B. xDSL modem (splitter may not be built-in to the modem)

C. Broadband router compatible with Internet Telephone

D. Computer

E. Telephone or answering machine

F. WAN (Wide Area Network) port

G. LAN (Local Area Network) port

H. TEL port

I. LINE port

* Port configurations and names may vary depending on the product.

A. Analog Subscriber Line

B. xDSL modem (splitter may not be built-in to the modem)

C. Computer

D. Telephone or answering machine

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

1. Make sure that the machine is turned on.

2. Press the Setup button.

The Setup menu screen is displayed.

3. Use the button to select Fax settings, then press the OK button.

4. Use the button to select FAX user settings, then press the OK button.

5. Use the button to select Telephone line type, then press the OK button.

6. Use the button to select a telephone line type, then press the OK button.

Rotary pulse

Select when your telephone line type is pulse dialing.

Touch tone

Select when your telephone line type is tone dialing.

7. Press the FAX button to return to the Fax standby screen.

When you need to replace a FINE cartridge, follow the procedure below.

1. Make sure that the power is turned on, open the front cover (C), then open the paper output tray (D).

2. Open the paper output cover (E).

When the FINE cartridge holder moves to the replacement position, the head cover (F) OPENS AUTOMATICALLY.

3. Remove the empty FINE cartridge.

(1) Push down the ink cartridge lock lever until it clicks.

(2) Remove the FINE cartridge.

4. Prepare a new FINE cartridge.

(1) Take a new FINE cartridge out of its package and remove the protective tape (G) gently.

5. Install the FINE cartridge.

(1) Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back.

The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

(2) Push up the ink cartridge lock lever to lock the FINE cartridge into place.

The FINE cartridge is locked into place when the ink cartridge lock lever clicks.

6. Close the paper output cover (H).

This section describes the preparation necessary for receiving a fax and how to receive a fax.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Make sure of the receive mode setting.

Make sure of the receive mode setting displayed on the Fax standby screen.

4. Load paper.

Load the sheets of plain paper.

5. Specify the paper settings as necessary.

This completes the preparation for receiving fax.

When a fax is received, it is printed on the loaded paper automatically.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

- When TEL priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

When the call is a voice call:

The telephone will ring when a call incomes.

Pick up the handset, and talk on the telephone.

- When Fax only mode is selected:

When the call is a fax:

The machine will receive the fax automatically.

- When DRPD or Network switch is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically when the fax ring pattern is detected.

- When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

Pick up the handset, and talk on the telephone.