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PowerShot SX540 HS Support
FAQs & troubleshooting

Using a Card Reader or a Card Slot on a Computer to Download Images

Content Id: 8202752900


Solution

If your camera is not compatible with the OS on your computer, you can download photos or movies shot with the camera using a card slot on the computer or a commercially available card reader.

Caution

If you are using an SDHC card or an SDXC card, you may not download images from your computer or card reader due to differences in the file systems. Please confirm that the SDHC or SDXC card is compatible with your computer or card reader beforehand by checking the Web pages of the card manufacturers.

Caution

Procedures for Windows 7 are shown in the explanation below, but similar procedures can be followed when using Windows 10, Windows 8.1, Windows 8, or Mac OS X.

To download images, follow the instructions below.

1. Insert the memory card into the card slot on your computer or commercially available card reader. When using a card reader, make sure to connect the computer to the card reader before inserting the card into the reader.

2. The memory card data is loaded to the computer.

After the following window appears, select [Open folder to view files].
If the window does not appear, select [Computer], [CANON_DC] from the [Start] menu.

3. Images shot with the camera are saved in the memory card's [DCIM] folder.

4. Copy images in the folder to the computer. (As an example, the following screenshot shows that the DCIM folder is moved to the desktop of the computer by dragging.)

5. After the folder is copied, open the copied folder to check the images inside.

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