5100 Printer error has occurred

Content Id: 8201557300

Issue

When the message "Printer error has occurred 5100" is displayed, the behavior of the FINE cartridge holder is interrupted.

Do you see a jammed paper or foreign material? Did you install the FINE cartridge holder properly?

Please see the following for detail.

If the problem persists, contact the service center for repair.

Cause and solution

1. Is there a jammed paper or foreign material inside the printer?

Stop printing, then push the power button of the printer to turn OFF the printer.

Open the paper output cover of the printer, and if you find a jammed paper or foreign material is inside the printer, remove it.

-⋗ [ Paper Jams ]

After checking the above items, push the power button to turn ON the printer again.

Caution

When removing the jammed paper or foreign material, take extra care so that you do not touch the inner parts. Or, it may cause another printing problem.

Cause and solution

Request for a repair service

Request either Canon or the dealer you purchased the machine for a repair service.

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