Canon CanoScan LiDE220 scanner
CanoScan LiDE220 Support
FAQs & troubleshooting

To our customer using macOS Sierra

Content Id: 8203383500


Solution

We would like you to take notice to the following points when using your Canon inkjet products with macOS Sierra (10.12):

1. Using the latest version of the Canon software.

If you are using the older version of the Canon software, the following phenomena may appear:

- The software cannot be launched.

- The display is incorrect.

To resolve the above problems, we recommend you download the latest version of the software supporting macOS Sierra from Canon website.

2. Push-scan cannot be performed.

Scanning from the button on the machine is no longer available.

You still can continue to scan by using the software from your computer.

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