Canon Collective

Frequently Asked Questions

Updated 18 September 2019

Where in Australia are Collective workshops held?

We currently hold events regularly in NSW, VIC, QLD, WA and SA. Every now and then the team will hold events in other states and territories.

What age do you have to be to attend an event?

Unless otherwise specified, you must be at least 13 years old to attend an event. If you are under 18 years of age, your parent/guardian must accompany you for the full duration of the event.

Do I have to own a Canon camera?

Canon Collective Ambassadors make every effort to help users of other brands but they do teach photography based on the Canon camera system. Loan gear is frequently available for non-Canon users or people wanting to try some of the latest Canon technology. Canon lenses and other accessories provided for use at events are made available for use with Canon cameras and we do not carry adapters for other camera systems.

How do I register?

‘View availability’ is located at the top of every event page unless otherwise indicated for events with spots remaining. Simply click ‘Make a Booking’ and complete your payment details to confirm your booking. Some events we advertise are operated by third parties, with Canon Collective Ambassadors providing the photography instruction. In these cases, you’ll likely be asked to book directly with the third-party tour operator.

What do I need to bring to a Collective workshop?

If there is anything that you need to bring to an event, it will be included in the event description. Once you have registered for an event, you will also be sent a confirmation email. Please ensure you check your junk email folder and mark the sender as ‘safe’ to prevent being caught in your email filter. Any further information required will be provided by your Canon Collective Ambassador closer to the date.

Why can I not locate an event I have booked on the website?

Once an event is sold out, it is automatically removed from the website to prevent others from booking. All event details can be found in your confirmation email. Please ensure you check your junk email folder and mark the sender as safe to prevent being caught in your email filter.

What happens if I cancel my booking for an event?

Please choose carefully. Except where otherwise indicated, we do not offer refunds unless an event has to be cancelled, rescheduled to a date you cannot attend, or where required under Australian Consumer Law.

How do I find out about upcoming workshops?

All events will be posted on the Canon Collective events page unless sold out. Subscribe to the Canon Events and Workshop email to receive monthly updates.

How do I get in touch with the Collective Ambassadors?

You can email us at collective@canon.com.au if there are any other questions that we can help you with. We’re often out on the road and busy conducting photography workshops, so will get back to you as soon as we can. Depending on our location, this may take a few days, so please be patient with us.


Click here to view the full Terms of Registration