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We have determined that a recording error may occur with the EOS C200 / C200B. The details of the phenomenon and support plan are described below.
Image quality degradation, such as colour misalignment or edge distortion, may occur in the recorded footage when using the following combination of settings:
-recording format XF-AVC
-frame rate 59.94i / 50.00i
EOS C200 / C200B Digital Cinema Cameras equipped with Firmware Version 18.104.22.168.00 are affected.
Firmware Version 22.214.171.124.00 (or later) resolves this phenomenon.
• EOS C200 Firmware Download Link
Contact Information for Inquiries
Canon Australia:13 13 83
Canon New Zealand:0800 222 666