Caution Concerning Counterfeit Speedlite 600EX-RT

25th June 2015, 12:00am
This article will advise you on identifying counterfeits and what to do with them.

Thank you for using Canon products.

Our investigations have confirmed that there are counterfeit copies of the Speedlite 600EX-RT, which is a Canon accessory for digital SLR cameras and mirror-less cameras, being sold on various online shopping Web sites. These counterfeit products have not been designed or produced by Canon, but falsely display the Canon logo and other trademarks.

The counterfeit products are substandard in several significant ways. Most importantly they have not been tested for compliance with Australian and New Zealand safety standards and buyers will have no assurance that they are safe and will not cause injury or damage. Also the counterfeits do not have all the functions of genuine Canon Speedlites, including the wireless radio shooting function. It is Canon’s experience that counterfeit products do not have the same quality and reliability as genuine Canon products. In the event of their failure customers may have difficulty in obtaining their warranty rights from the seller, especially if the counterfeit product was bought from overseas on the internet. Buyers of genuine Canon products, sold in Australia and New Zealand through authorized Canon dealers, have the assurance that they are protected by Canon’s warranty as well as other statutory rights.

It has also been confirmed that the radio transmission wireless shooting function incorporated into genuine Canon Speedlite 600EX-RT flashes is not incorporated into the counterfeit product. This missing feature will limit the performance of the counterfeit flash, as compared with a genuine Canon Speedlite 600EX-RT flash.

We truly appreciate your continued patronage of Canon products.

Tips

The following tips may help you to identify a counterfeit Speedlite 600EX-RT flash. Please note, however, that other counterfeits may display other, or additional, differences from genuine Canon products. As such, you should contact Canon using the contact information below if you have any questions about whether you are using a genuine Canon Speedlite 600EX-RT flash.

Contact Information

Australia: Call 13 13 83 (select option 2, then option 2, and option 2) 
New Zealand: Call 0800 222 666 (select option 3, then option 1)
Share this page