Queensland’s building and construction industry offers paid long service benefits to eligible employees, whether they work for one employer or more. It’s a complex process and it’s up to QLeave to keep it under control.
Although OCR and Teleform were used to process about 300 forms received every day, there was still plenty of manual processing involved and with that, a high risk of error.
Optimising QLeave’s existing software and integrating it into Canon’s TRIM automated document system turned things round. Processing time for each form was reduced from about seven minutes to one, errors were minimised and there’s no need for hardcopies… the productivity gains are huge!
Now QLeave is using the system in two other business areas and Canon is managing its Teleform licence agreement. Easy!
Every business is unique, with their own paint-points and challenges. Canon’s Case Studies show how we’ve been able to help businesses just like yours to get back to doing what they do best.