PIXMA MX476 Support
FAQs & troubleshooting

Receiving Faxes

Content Id: 8202024600


This section describes the preparation necessary for receiving a fax and how to receive a fax.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Make sure of the receive mode setting.

Make sure of the receive mode setting displayed on the Fax standby screen.

4. Load paper.

Load the sheets of plain paper.

5. Specify the paper settings as necessary.

This completes the preparation for receiving fax.

When a fax is received, it is printed on the loaded paper automatically.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

Caution

You can specify the advanced settings of each receive mode.
If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving).

- When TEL priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

Caution

If the machine will not switch to fax reception, press the FAX button, then the Color or Black button to receive the fax.
To receive a fax without picking up the handset, set Manual/auto switch of the advanced setting to ON. RX start time allows you to specify the number of seconds until the machine switches to fax reception.
If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern. Then, the machine will switch to fax reception automatically without the handset being picked up.

The number of times to ring the telephone until switching to fax reception can be changed.

Set the machine to enable you to initiate fax reception from a connected telephone (remote reception).

Caution

When the answering machine is connected to the machine:

If the answering machine is set to the answering mode, set User-friendly RX of the advanced setting to ON. If the call is a fax, the machine will receive the fax automatically.
If the answering mode is turned off on the answering machine, pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
If Manual/auto switch of the advanced setting is set to ON, set RX start time to longer than the time before the answering machine starts playing the answering message. After making this setting, we recommend that you call the answering machine using a mobile phone, etc. to confirm that messages are recorded successfully in the answering machine.
Set your answering machine to answering mode and adjust it as follows:

- The entire message should be no longer than 15 seconds.

- In the message, tell your callers how to send a fax.

When the call is a voice call:

The telephone will ring when a call incomes.

Pick up the handset, and talk on the telephone.

Caution

If the machine unexpectedly switches to fax reception during telephone calls, set User-friendly RX of the advanced setting to OFF.
If Manual/auto switch of the advanced setting is set to ON, you must answer an incoming call by picking up the handset within the time specified in RX start time. Otherwise the machine will switch to fax reception.

- When Fax only mode is selected:

When the call is a fax:

The machine will receive the fax automatically.

Caution

If a telephone is connected to the machine, the telephone will ring when a call incomes.
You can change the number of times to ring the telephone with Incoming ring of the advanced setting.

- When DRPD or Network switch is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically when the fax ring pattern is detected.

Caution

You can change the number of times to ring the telephone.

- When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

Pick up the handset, and talk on the telephone.

Caution

To use this feature, you need to subscribe to a compatible service provided by your telephone company.
For DRPD

You need to select the appropriate ring pattern on the machine.

For Network switch

The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.

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