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Pixma MP228 Support
FAQs & troubleshooting

Compatible Media Types

Content Id: 8200162700


The following types of media can be used.

For detailed instructions on how to handle paper, refer to the instruction manual supplied with the paper.

Caution

Put unused paper back into the package, and store them avoiding heat, humidity, and direct sunlight.
Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Caution

You may not be able to purchase some Canon genuine papers depending on the country or region of purchase.
For information on the page sizes available for each Canon genuine paper, visit our website.

Plain Paper

Compatible Page Size: A4, B5, A5, Letter, Legal

* You can also use plain paper of non-standard sizes. Avoid using plain paper smaller than A5.

Compatible Paper Weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)
Paper Support Load Limit: 100 sheets

* Proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half.

Paper Output Tray Load Limit: 50 sheets
Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Plain Paper

Machine Setting: PLAIN PAPER

Envelopes

Compatible Page Size: European DL, US Comm. Env. #10
Paper Support Load Limit: 10 envelopes
Paper Output Tray Load Limit: 1 envelope
Paper Thickness Lever: Right
Media Type: Printer Driver Setting: Envelope

Caution

Envelopes can be used only when printing from your computer.

Super White Paper SW-201

This media is suitable for printing business documents that feature graphics, and for printing photographs.
The media is suitable for printing business documents that feature graphics, and for printing photographs.
Paper Support Load Limit: 80 sheets
Paper Output Tray Load Limit: 50 sheets
Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Plain Paper

Machine Setting: PLAIN PAPER

High Resolution Paper HR-101N

This type of paper provides better color reproduction than plain paper.

Paper Support Load Limit: 80 sheets
Paper Output Tray Load Limit: 50 sheets
Paper Thickness Lever: Left
Media Type: Printer Driver Setting: High Resolution Paper

Caution

This paper can be used only when printing from your computer.

Glossy Photo Paper GP-401 / Glossy Photo Paper "Everyday Use" GP-501

This paper is thicker than High Resolution Paper and has a glossy printing surface to produce printouts close to photograph quality.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

* When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time.

Paper Output Tray Load Limit: We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.
Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Glossy Photo Paper

Machine Setting: GLOSSY

Matte Photo Paper MP-101

This is a thick matte water-resistant paper and provides superior color reproduction. It is suitable for a variety of printing purposes such as paper crafts, calendars, and photos with matte finish.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Matte Photo Paper

Machine Setting: MATTE PHOTO PAPR

Photo Paper Glossy GP-502

This paper is thicker than High Resolution Paper and has a glossy printing surface to produce printouts close to photograph quality.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Glossy Photo Paper

Machine Setting: GLOSSY

Photo Paper Plus Double Sided PP-101D

This paper is provided with glossy coating on both sides, ensuring superior color reproduction. You can print high quality photographs onto both sides of this paper and bind the prints into a booklet to create a photo album.

Paper Support Load Limit: 1 sheet
Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type: Printer Driver Setting: Photo Paper Plus Double Sided

Caution

This paper can be used only when printing from your computer.

Caution

This paper cannot be used in Macintosh.

Photo Paper Plus Glossy PP-101

This is a thick paper with a glossy water-resistant coating and provides superior color reproduction. It is ideal for printing high quality photographs.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

* When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time.

Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Photo Paper Plus Glossy

Machine Setting: PHOTO PAPER PLUS

Photo Paper Plus Semi-gloss SG-101, SG-201

This paper provides the same excellent water-resistant coating and superior color reproduction as the Photo Paper Plus Glossy PP-101, while offering a less reflective surface closer to a traditional matte finish.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Photo Paper Plus Glossy

Machine Setting: PHOTO PAPER PLUS

Photo Paper Pro PR-101

This is a thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs.

Paper Support Load Limit:

A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 8" x 10" / 203.2 x 254.0 mm: 10 sheets

4" x 6" / 101.6 x 152.4 mm, Wide, and Credit Card: 20 sheets

* When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time.

Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Photo Paper Pro

Machine Setting: PHOTO PAPER PRO

Photo Stickers PS-101

This is a peel-and-stick sheet that allows you to make your original stickers from your favorite photo. It is a glossy sheet and is highly resistant to water. On each sheet, you can print 16 photo stickers with excellent printing quality.

Paper Support Load Limit: 1 sheet
Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Left
Media Type:

Printer Driver Setting: Photo Paper Plus Glossy

Machine Setting: PHOTO PAPER PLUS

Caution

Place the narrow edge of the paper with the smaller margin pointing downward. For more information, refer to the instructions on the back of the sheet package.
When copying onto sticker paper, see [ Copying on Stickers (STICKER COPY) ].

T-Shirt Transfers TR-301

This paper is used to create iron-on transfers. The image is printed inverted.

Paper Support Load Limit: 1 sheet
Paper Output Tray Load Limit:

We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration.

Paper Thickness Lever: Right
Media Type: Printer Driver Setting: T-Shirt Transfers

Caution

This paper can be used only when printing from your computer.

Size

The following table shows page sizes that can be used.

Page SizeWidth x Height
Letter8.50 x 11.00 inches / 215.9 x 279.4 mm
Legal8.50 x 14.00 inches / 215.9 x 355.6 mm
A55.83 x 8.27 inches / 148.0 x 210.0 mm
A48.27 x 11.69 inches / 210.0 x 297.0 mm
B57.17 x 10.12 inches / 182.0 x 257.0 mm
4" x 6"4.00 x 6.00 inches / 101.6 x 152.4 mm
4" x 8"4.00 x 8.00 inches / 101.6 x 203.2 mm
5" x 7"5.00 x 7.00 inches / 127.0 x 177.8 mm
8" x 10"8.00 x 10.00 inches / 203.2 x 254.0 mm
L3.50 x 5.00 inches / 89.0 x 127.0 mm
2L5.00 x 7.01 inches / 127.0 x 178.0 mm
Hagaki3.94 x 5.83 inches / 100.0 x 148.0 mm
Hagaki 27.87 x 5.83 inches / 200.0 x 148.0 mm
Comm. Env. #104.12 x 9.50 inches / 104.8 x 241.3 mm
DL Env.4.33 x 8.66 inches / 110.0 x 220.0 mm
Choukei 3*4.72 x 9.25 inches / 120.0 x 235.0 mm
Choukei 4*3.54 x 8.07 inches / 90.0 x 205.0 mm
Youkei 44.13 x 9.25 inches / 105.0 x 235.0 mm
Youkei 63.86 x 7.48 inches / 98.0 x 190.0 mm
Credit Card2.13 x 3.39 inches / 54.0 x 86.0 mm
Card2.16 x 3.58 inches / 55.0 x 91.0 mm
Wide4.00 x 7.10 inches / 101.6 x 180.6 mm

* Cannot be used in Macintosh.

You can also select a custom page size. Specify a custom size within the following range:

Minimum size: 2.13 x 3.39 inches / 54.0 x 86.0 mm
Maximum size: 8.5 x 23 inches / 215.9 x 584.2 mm

For information on the printable area of each page size, see [ Printing Area ].

Caution

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size.

Folded, curled, or wrinkled paper
Damp paper
Paper that is too thin (weighing less than 17 lb / 64 gsm)
Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28 lb / 105 gsm)
Picture postcards
Postcards affixed with photos or stickers
Any type of paper with holes
Paper that is not rectangular
Paper bound with staples or glue
Paper with adhesives
Paper decorated with glitter, etc.

Weight

17 to 28 lb / 64 to 105 gsm (plain paper except for genuine Canon media)

Do not use paper heavier or lighter than this (except for genuine Canon media), as it could jam in the machine.

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