When Digital Photo Professional Ver.4.x is Buggy / How to Uninstall (Delete) Digital Photo Professional and Reinstall from Downloaded "EOS Digital Software" (Windows 10)

Content Id: 8203280200

Solution

Uninstalling (Deleting) Digital Photo Professional Ver.4.x
Re-installing Digital Photo Professional Ver.4.x

Use the following procedure to uninstall (delete) and reinstall Digital Photo Professional Ver.4.x.

Caution

Before deleting Digital Photo Professional Ver.4.x, exit all software that is currently running.

Uninstalling (Deleting) Digital Photo Professional Ver.4.x

1. Press the [Start] () button , select [Windows System] and then select [Control Panel].

Caution

If [All apps] appears when you press the [Start] button, select [All apps] -⋗ [Windows System] -⋗ [Control Panel].

2. When the Control Panel is shown, click [Uninstall a program*].

*If the desktop display is set to [Large Icons] or [Small Icons], click [Programs and Features].

3. Select [Canon Utilities Digital Photo Professional 4], and then click [Uninstall/Change].

4. The following dialog is displayed.

Click [OK] to start the uninstallation of Digital Photo Professional 4.

5. When uninstallation is complete, the following dialog is displayed.

Click [OK] to close the screen.

Re-installing Digital Photo Professional Ver.4.x

1. After uninstalling Digital Photo Professional Ver.4.x by following one of the procedures above, restart your computer.

Caution

To prevent computer malfunctions, always restart your computer after you have uninstalled Digital Photo Professional Ver.4. Re-installing the software without first restarting your computer is particularly likely to result in computer malfunctions.

2.Double-click the [dppwxxx_installer] file. If your computer does not contain a [ksdxxx_installer] file, please connect to the internet and download the file from the Canon website.