FAQs & troubleshooting

Scanning cannot be continuously performed using the operation panel of the main unit (Mac OS X v10.6/Snow Leopard)

Content Id: 8200668100

Solution

⋖Phenomenon⋗

In the Mac OS X v10.6 environment, when scanning using the operation panel of the main unit continuously, as MP Navigator is not launched, scanning cannot be performed (no response even after pushing the button).

⋖Solution⋗

Download the special tool (MP Navigator EX X.X Opener/CanoScan Toolbox 5.0 Opener) from the download site to install it.

Caution

For how to use the tool, see the procedure in the downloaded file.

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