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EOS R Support
FAQs & troubleshooting

System Requirements for Applications (EOS R)

Content Id: 8204193800


Caution

The information below is for the current software version (as of September 2018). The latest software version is available for download from the Canon Web site.

Windows

EOS Utility

Supported OSesWindows 10
Windows 8.1
Windows 7 (All 32-bit/64-bit systems except for Starter Edition)
Supported ComputersPC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported)
.NET Framework 4.5 or later is required.*
*.NET Framework is Microsoft software. It is installed together with EOS Utility.
CPUIntel Pentium 1.6GHz or faster
RAM1 GB or greater
2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit / Windows 7 64-bit)
DisplayScreen Resolution; 1,024x768 pixels or more
Screen colors; Medium (16-bit) or more

Digital Photo Professional

Supported OsesWindows 10 (Version 1607 or later), Windows 8.1, Windows 7
* With Microsoft .NET Framework 4.7.1 installed (Internet access required.)
Supported ComputersPC with one of the above OS preinstalled (Upgraded machines not supported)
- CPUIntel Core 2 Duo 2.0 GHz or higher (recommended Intel Core i series or later)
- RAM2.0 GB or more of RAM (4.0 GB or more recommended)
- Hard disk driveInstallation: Min. 300 MB of available space
Operation: Min. 600 MB of available space
- Recommended environment for playing back movies- 4K(60fps/50fps)
MOV: Intel Xeon E5-2687W v3 3.10GHz x2 or faster, Memory 8 GB or more
- 4K(29.97fps/25fps/24fps/23.976fps)
MOV/MP4: 6th Generation Intel Core i7 4.0GHz 4Core or faster, Memory 4 GB or more
- 4K Time-lapse(29.97fps/25fps All-I)
MOV/MP4: 6th Generation Intel Core i7 4.0GHz 4Core or faster, Memory 4 GB or more
- Full HD(59.94fps/50fps/30fps/29.97fps/25fps/24fps/23.976fps/20fps)
MOV/MP4: 4th Generation Intel Core i7 3.0GHz 4Core or faster, Memory 4 GB or more
Note: For display and playback of movies with 4K resolution, we recommend use of a GPU manufactured by AMD or NVIDIA.
Even if the system requirements are satisfied, smooth playback may not be possible.D:D
DisplayResolution: 1,024 x 720 or more (1,600 x 1,200 or more recommended)
Colors: 16-bit color (65,536 colors) or more

Picture Style Editor

Supported OsesWindows 10 (All 32-bit/64-bit systems)
Windows 8.1 (All 32-bit/64-bit systems)
Windows 7 (All 32-bit/64-bit systems expect for Starter Edition)
Supported PCsOne of the supported OSes listed above must be pre-installed. (Upgraded machines not supported)
CPUIntel Pentium 1.6 GHz or faster (Intel Core 2 Duo or faster is recommended.)
RAM1 GB or greater
2 GB or greater (Windows 10 64-bit / Windows 8.1 64-bit / Windows 7 64-bit)
DisplayScreen Resolution; 1,024x720 pixels or more
Color Quality; Medium (16-bit) or more

Image Transfer Utility

Supported OSesWindows 10, Windows 8.1, Windows 7 (Compatible with Service Pack 1)
CPUIntel Pentium 1.6 GHz or higher
RAM64-bit: 2 GB or more
32-bit: 1 GB or more
Display1,024 x 768 resolution or higher

Macintosh

EOS Utility

Supported OsesOS X 10.11, macOS 10.12, 10.13
Supported ComputersMacintosh with one of the above OS installed and a USB port as a standard feature
CPUIntel Processors
RAM2 GB or greater
DisplayScreen Resolution: 1,024x768 pixels or more
Colors; Approx. 32,000 colors or more

Digital Photo Professional

Supported OsesOS X 10.11, macOS 10.12, 10.13
Supported ComputersPC with one of the above OS preinstalled (Upgraded machines not supported)
- CPUIntel Core 2 Duo 2.0 GHz or higher (recommended Intel Core i series or later)
- RAM2.0 GB or more of RAM (4.0 GB or more recommended)
- Hard disk driveInstallation: Min. 300 MB of available space
Operation: Min. 600 MB of available space
- Recommended environment for playing back movies- 4K(60fps/50fps)
MOV: Mac Pro (Late 2013) Intel Xeon 2.7GHz 12Core or faster, Memory 8 GB or more
- 4K(29.97fps/25fps/24fps/23.976fps)
MOV/MP4: 4th Generation Intel Core i7 3.0GHz 4Core or faster, Memory 4 GB or more
- 4K Time-lapse(29.97fps/25fps All-I)
MOV/MP4: 4th Generation Intel Core i7 3.0GHz 4Core or faster, Memory 4 GB or more
- Full HD(59.94fps/50fps/30fps/29.97fps/25fps/24fps/23.976fps/20fps)
MOV/MP4: 4th Generation Intel Core i7 3.0GHz 4Core or faster, Memory 4 GB or more
Note: For display and playback of movies with 4K resolution, we recommend use of a Mac equipped with a GPU manufactured by AMD or NVIDIA.
Even if the system requirements are satisfied, smooth playback may not be possible.
DisplayResolution: XGA (1,024 x 768) or more (1,600 x 1,200 or more recommended)
Colors: 16-bit color (65,536 colors) or more

Picture Style Editor

Supported OsesOS X 10.11, macOS 10.12, 10.13
Disks that are formatted with the Unix File System (UFS) are not supported.
Supported PCsMacintoshes with an OS above pre-installed
CPUIntel Processor (Intel Core 2 Duo or faster is recommended.)
RAM2 GB or greater
DisplayScreen Resolution; 1,024x768 pixels or more
Color Quality; Approx. 32,000 colors or more

Image Transfer Utility

Supported OSesOS X 10.11, macOS 10.12, 10.13
CPUIntel Core2 Duo or higher
RAM2 GB or more
Display1,024 x 768 resolution or higher
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