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Why we're thinking about Managed Document Services all wrong

Whether you’re leading a law firm or an alternative legal practice (ALT), blockchain is set to revolutionise the way you do business. You will soon be using it yourself or guiding your clients as they get to grips with it.

There’s nothing wrong with Managed Document Services (MDS). In fact, most MDS providers do add value through helping businesses and organizations gain visibility and control of their printing. Cutting costs, boosting productivity and saving resources are all standard MDS offerings.

Yet they could do so much more. Choosing an MDS provider based solely on cost and convenience is short sighted. Because every organization is different, your MDS partner needs to be able to take the time to get to know your business. And they must have knowledge about the IT services that are needed to add value across your entire operation.

That is why Canon MDS is different. We not only ensure you benefit from faster print processes, more efficient workflows and lower expenditures in the shortest possible time, we can also help you streamline your other operational business processes. Our recent acquisitions of Harbour IT and Converga provides our customers with an end-to-end solution that goes beyond technology alone.

This commitment to innovation and sustainability is what sets Canon apart. Our partnerships with Close the Loop and Planet Ark are two examples of how we’re creating successful partnerships to minimise the use of precious resources and eliminate waste. Our innovative recycling efforts have garnered accolades around the globe, and earned Canon the inaugural Australian Green Service Award.

As digital disruption sweeps across every industry, change management is now a common offering of many MDS providers. At Canon we’ve gone a step further. By applying proven behavioural science throughout all of our services, our MDS solutions take into consideration how people really react to new processes and devices, making the adoption of change easier.

This strong focus on the end user has led us to introduce Canon’s Corporate Rewards Program. As an innovative way to say ‘thank you’, our MDS Enterprise customers now receive exclusive access to the Canon Store as well as the opportunity to take advantage of special promotions – something other MDS providers just don’t offer.

If you are considering a MDS provider it’s critical to choose a partner that has your business in mind. A partner that can not only deliver basic cost efficiencies, but one that has the knowledge and expertise to help your business transform and compete in the new digital economy.

To learn more about why innovation is so important in an MDS provider, download our whitepaper: Why Innovation is Never Efficient, But Always Necessary.

1. All Associates Group, Inc 2012

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